Policy

Shipping, returns, refunds, privacy and terms. Last updated 1 November 2026.

Shipping

Orders are packed and sent within 1–3 business days. Once your order ships, you’ll get an email with a tracking link.

Shipping costs are calculated at checkout from your address. International orders may have customs duties or import taxes. These are set by your country and paid by the buyer.

If your tracking hasn’t updated for 10 business days, contact us and we’ll look into it with the carrier.

Returns and exchanges

You can return or exchange unworn, unwashed items with their tags attached within 30 days of delivery.

Refunds

Once your return arrives and is checked, we refund the item price to your original payment method. Refunds are processed within 5–10 business days of the return arriving. Your bank may take a few more days to show it.

Original shipping costs aren’t refunded unless the item was faulty or wrong.

Privacy

We only collect what we need to run the shop:

We never sell your personal information. To see, correct or delete the information we hold about you, contact us.

Terms