Policy
Shipping, returns, refunds, privacy and terms. Last updated 1 November 2026.
Shipping
Orders are packed and sent within 1–3 business days. Once your order ships, you’ll get an email with a tracking link.
- Domestic delivery: 2–6 business days.
- International delivery: 7–14 business days.
Shipping costs are calculated at checkout from your address. International orders may have customs duties or import taxes. These are set by your country and paid by the buyer.
If your tracking hasn’t updated for 10 business days, contact us and we’ll look into it with the carrier.
Returns and exchanges
You can return or exchange unworn, unwashed items with their tags attached within 30 days of delivery.
- To start a return, contact us with your order number and the item you’re sending back.
- Return shipping is paid by the customer unless the item arrived faulty or wrong.
- For an exchange, tell us the size you want. We’ll send it once your return arrives, if it’s in stock.
- Items that are worn, washed or damaged after delivery can’t be returned.
Refunds
Once your return arrives and is checked, we refund the item price to your original payment method. Refunds are processed within 5–10 business days of the return arriving. Your bank may take a few more days to show it.
Original shipping costs aren’t refunded unless the item was faulty or wrong.
Privacy
We only collect what we need to run the shop:
- When you order, your name, email, address and order details are used to process and deliver your order. Payments are handled by our checkout provider. We never see or store your full card details.
- If you join as a member, your email is used to send your member code and news about drops and offers. You can unsubscribe at any time from any email.
- This site saves your chosen currency and any discount code in your browser so they’re remembered next time.
We never sell your personal information. To see, correct or delete the information we hold about you, contact us.
Terms
- Prices are shown in your chosen currency and may change without notice. The price at checkout is the price you pay.
- Stock is limited. An order is confirmed once payment goes through.
- Colours can look slightly different depending on your screen.
- We may cancel and fully refund an order if a product was listed at the wrong price or is no longer available.
- Discount codes are single-use, can’t be combined and have no cash value.